Career Training

We Offer

How to SELECT the right people.
TRAIN them with EFFECTIVE
Customer Centered methods
so that the result will be greater ...
productivity

Why do certain sales people join, succeed and remain within certain sales organizations?

Attracting, selecting and retaining good sales personnel involves certain Key Ingredients:

• Hiring the right person
• Providing them with the best training available
• Managing them effectively

Entry Level Sales Training School

A five day workshop that enables new sales people to profitably sell vehicles and services through a ten step process that brings about buying decisions from the customer. Prospecting and follow-up techniques are emphasized. Current consumer buying practices and Internet buying practices are discussed. This workshop includes daily role playing and evaluation of sales techniques taught. A thorough introduction to effective sales techniques. This course frees up sales management from this necessary (but time consuming) training endevour. Let us become your corporate Training Department.

Finance & Insurance Training School

Menu Selling Seminar

In this one-day seminar, a finance and insurance manager will learn the latest and most advanced selling techniques which will increase income from the sale of F&I products. A "Menu Selling" approach is discussed along with a script for the proper method of presenting a "menu" to your customers. The "Menu Selling" techniques will assist a finance manager find proven methods for presenting F&I products and handling customer's objections. Both a paper based and an electronic computer based "menu" selling system are presented and discussed.

Internet Sales Seminar

In this one-day seminar we will share with your Internet Manager and/or salespersons exciting techniques for turning more of your Internet leads into delivered units!

This seminar was developed by combining the experiences and practices of the most successful dealers in the automotive industry, and is considered by many to be the most in-depth training today. In this seminar, experienced Internet instructors will guide you through the steps of the "Integrity Based/Hassle-Free" sales process.

Sales Person Recruitment Training

In this half day workshop your hiring managers will learn how to attract and retain top producers through the use of effective proven interviewing and recruiting methods.

Retail Leasing Sales Training

This one day workshop teaches your sales consultants the fundamentals, terminology and sales techniques to effectively increase your retail leasing sales. The material covered is generic enough and fits with most retail leasing programs. This workshop includes role playing and evaluation of sales techniques taught. Participants will receive a Sales Presentation Book to use as a sales aid in presenting leasing to your customers.

C S I Customer Relations Training

This one day workshop teaches your customer relations manager how to effectively set up a system in your sales and service departments to track and improve your scores. Includes discussion of and samples of in-dealership systems and tracking devices to improve your customer relations. Training materials will provide guidelines for a proper vehicle delivery as well as telephone and letter follow up techniques.